Shipping Policy

At Elevo, we aim to process and dispatch all orders as quickly as possible.

Orders are typically processed within 1 to 3 business days, excluding weekends and public holidays.

Estimated delivery to the United Kingdom is 5 to 12 business days after dispatch.

Delivery times are estimates and may occasionally be affected by carrier delays, customs processing, public holidays or periods of high demand.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.

Please allow up to 48 hours for tracking information to update.

Customers are responsible for providing a complete and accurate delivery address.

Please contact us as soon as possible if you need to make a correction. We cannot guarantee changes once an order has entered fulfilment.

If your order has not arrived within the estimated delivery timeframe, contact us with your order number so we can assist you.

For shipping questions, contact us at: