Frequently Asked Questions

What monitors are compatible with Elevo?

Elevo supports monitors measuring 13–32 inches and weighing between 2 and 9 kg.

Your monitor must support either:

• VESA 75 × 75 mm
• VESA 100 × 100 mm

Is the monitor included?

No. The monitor shown in our images and videos is for demonstration purposes only.

How does Elevo attach to my desk?

Elevo includes two mounting options:

• a desk clamp for desks up to 60 mm thick;
• a grommet mount for compatible desk holes.

Is installation difficult?

No. Installation usually takes only a few minutes, and the required mounting hardware and Allen key are included.

Can I adjust the monitor without tools?

Yes. Once correctly installed and tensioned, the gas-spring mechanism allows smooth, tool-free adjustment.

What movement does Elevo offer?

Elevo provides:

• 360° rotation;
• 90° tilt;
• 180° swivel.

Does Elevo include cable management?

Yes. Integrated cable-management channels help keep your workspace cleaner and more organised.

How long does shipping take?

Orders are processed within 1–3 business days.

Estimated UK delivery is 5–12 business days after dispatch.

Can I track my order?

Yes. Tracking information is sent by email once your order has been dispatched.

Please allow up to 48 hours for the carrier’s tracking page to update.

Can I return my order?

Yes. Return requests may be submitted within 30 days of delivery, subject to our Return & Refund Policy.

How can I contact support?

Contact us at:

[ELEVO SUPPORT EMAIL]